So, he called me this morning, not, as promised, yesterday. The long and short of it was that he couldn't/wouldn't change anything. We canceled effective the 8th. He was unsympathetic and incredibly rude. I won't go with state farm ever again in my life, and I'll tell anyone who asks to avoid them like the plague. They lost a customer of over 14 years. Some highlights of the conversation:
EIA (evil insurance agent): "I don't know why you wanted to talk to me"
I wanted to talk to him because he's the head of the agency and his name's on the front door, and his picture on the envelopes.
EIA: "well, he married someone with an accident"
In response to why he lost his good driver discount.
He hung up on me when I said cancel, and then called right back. I saw who it was and I gave the phone to Jason. He said he needed to get Jason's authority to cancel, because, get this:
I WASN'T ON THE POLICY. I promise you all that's what he said. So the rate increased for someone who "wasn't on the policy".
We're going with progressive for both of us, and it's a lot lot lot cheaper.